DOP is a pioneer company incorporated in Greater Noida, India. DOP provides operational excellence with a focus on technical support and customer service solutions. This company looks forward to creating excellence in its teams in technical skills, bringing satisfaction from all corners of clients by problem resolution.
Services provided by DOP:
- Technical support and troubleshooting
- Process delivery optimization
- Performance monitoring and reporting
- Client query resolution
- Employee training and development
- Escalation management
- Compliance monitoring
- Customer feedback analysis
- Product support and updates
- Knowledge management
DOP primarily focuses on supporting process delivery and enhancing the performance of its Production Specialists by resolving technical escalations and developing their skills.
DOP is conducting an off-campus drive 2024 for the recruitment of Technical Lead role. So if you are a fresher and have completed your graduation in any stream, then this job is best suited for you.
DOP – Technical Lead Recruitment 2024 Key Points
| Company Name | Job Role | Experience | Qualifications | Location | Website |
|---|---|---|---|---|---|
| DOP | Technical Lead | Fresher | Open to all streams | Greater Noida, India | www.dop.com |
DOP – Technical Lead Educational Qualifications
Education Qualifications
- Bachelor’s degree in any field
Additional Qualifications
- Relevant certifications are a plus
Required Skills and Knowledge
- Strong problem-solving skills
- Excellent communication skills
- Attention to detail
- Ability to work collaboratively
- Client-centric approach
- Process knowledge of assigned tools
DOP – Technical Lead Job Role and Responsibilities
Process Support
- Oversee daily performance of Production Specialists.
- Review performance dashboards and scores.
- Document queries and resolutions for tracking.
Technical Escalation Management
- Diagnose and troubleshoot client queries.
- Escalate unresolved issues promptly.
- Offer alternative solutions to retain clients.
Training and Development
- Mentor Production Specialists on technical knowledge.
- Conduct training sessions to bridge skill gaps.
- Stay updated on product features and changes.
Stakeholder Interaction
- Collaborate with team leaders for performance reviews.
- Engage with HR for employee retention strategies.
- Resolve issues and escalations with Technical Assistance.
How To Apply For DOP Off Campus Drive 2024?
If you are the eligible candidate for this job role who qualifies the education qualification necessary for the role of DOP – Technical Lead and have the skills required for this job role and willing to apply for this opportunity then the link is given below in bullets:
- Click on the CLICK HERE button that will take you to the form filling page.
- Enter all the necessary details that are required.
- It is expected that you will receive the email soon regarding the job role for which you applied.
| DOP Campus Recruitment 2024 | Apply Now |
|---|---|
| DOP – Technical Lead | CLICK HERE |
