PhonePe Customer Experience Specialist Off Recruitment 2024

PhonePe, founded in 2015, is India’s leading digital payments company headquartered in Bengaluru. With over 500 million registered users and 37 million merchants, it has expanded into financial services, including insurance, mutual funds, stockbroking, and lending. PhonePe also operates tech-enabled businesses like Pincode for hyperlocal shopping and the Indus App Store.

Services Provided by PhonePe

  • Digital Payments
  • Insurance Services
  • Mutual Funds
  • Stock Broking
  • Lending
  • Pincode Hyperlocal Shopping
  • Indus App Store
  • Mobile Recharge & Bill Payments
  • UPI Payments
  • Financial Management Tools

About PhonePe

PhonePe offers comprehensive digital financial solutions, empowering millions of Indians by providing seamless access through there financial services, tech-driven innovations, and secure payment platforms.

PhonePe is conducting an off-campus drive 2024 for the recruitment of the Customer Experience Specialist, Mutual Funds role. So if you are a fresher and have completed your graduation, then this job is best suited for you.

PhonePe – Customer Experience Specialist Recruitment 2024 Key Points

Company NameJob RoleExperienceQualificationsLocationWebsite
PhonePeCustomer Experience Specialist, Mutual Funds0-2 yearsGraduationBengaluruPhonePe Careers

PhonePe – Customer Experience Specialist Educational Qualifications

Education Qualifications

  • Graduation (10+2+3) mandatory

Additional Qualifications

  • NISM V Certification mandatory

Required Skills and Knowledge

  • Proficiency in English and Hindi
  • Customer-first approach
  • Ability to multitask

PhonePe – Customer Experience Specialist Job Role and Responsibilities

Customer Support

  • Resolve customer issues swiftly
  • Handle PhonePe account and transaction queries
  • Meet productivity goals

Process Management

  • Follow process guidelines for resolution
  • Flag patterns to improve customer experience

Communication

  • Engage and educate customers
  • Escalate issues as needed

How To Apply For PhonePe Off Campus Drive 2024?

If you are the eligible candidate for this job role who qualifies the education qualification necessary for the role of PhonePe – Customer Experience Specialist and have the skills required for this job role and willing to apply for this opportunity then the link is given below in bullets:

  • Click on the CLICK HERE button that will take you to the form filling page.
  • Enter all the necessary details that are required.
  • It is expected that you will receive the email soon regarding the job role for which you applied.
PhonePe Campus Recruitment 2024Apply Now
PhonePe – Customer Experience SpecialistCLICK HERE
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